Returns & Refunds
We accept the return for exchange or full refund within 28 days but
returns item should be in its original condition and only if we have made a
mistake with the text or name due to personalisation.
Please note, however, that we are not liable for the cost of returning
goods to us unless the goods are defective, we have made a mistake with the
text or name due to personalisation or have been sent in error. Refunds and
exchanges may only be processed when the returned item has been received by us.
We recommend that proof of despatch is obtained in case of loss in transit.